Increase average order value
Help shoppers complete the order they already chose with a relevant upgrade, add-on, bundle, or companion product instead of a generic offer before checkout.
Learn more about Increase average order valueUse case · Sales
Convert more visitors
Guide high-intent shoppers from product questions to confident purchase decisions.
Free forever. Set up in 1 minute.
GDPR & AI Act compliant
5.0on
4.8on
4.8onBuyScout® sales performance
- +17%Conversion lift among agent-engaged visitors
- +14%Add-to-cart lift on pages with guided recommendations
- 13.6%Chat-to-sale rate across qualified conversations
Source: BuyScout® analysis of active client deployments
How does an AI Store Agent convert more visitors?
BuyScout® automatically reads product and store pages, then combines that content with live cart and catalog data plus optional BuyScout® Dashboard context to compare options, confirm compatibility, explain policies, and guide each shopper to the right product.
The problem
Product pages provide facts, not a confident choice
High-intent shoppers often do not need more options. They need store facts applied to their exact product, setup, budget, or deadline.
Search returns pages. FAQs return general rules. BuyScout® asks the follow-up that turns information into a confident choice—and responds around the clock.
BuyScout® applies store facts to the shopper's situation before the shopper opens another tab or leaves for a competitor.
- 3.2%
- Typical store conversion rate: most traffic still leaves without buying
How BuyScout® works
Asks the deciding question
BuyScout® uses the page, question, preferences, and cart context to ask the follow-up that changes the recommendation.
Guides the choice
BuyScout® recommends or compares products using live catalog and storefront data, adding optional BuyScout® Dashboard context when relevant.
Removes the blocker
BuyScout® explains policies, checks compatibility, and connects each answer to the shopper's next step.
See BuyScout® answer the question blocking a purchase
TrailHaul 50 Bike Rack
$199Shopper:
Will TrailHaul 50 hold my e-bike?
BuyScout®:
What does it weigh with the battery?
Shopper:
About 62 pounds.
BuyScout®: Checking the bike-rack weight limits
BuyScout®:
TrailHaul 50 is rated to 50 lb. TrailHaul 75 supports bikes up to 75 lb each.
TrailHaul 75 E-Bike Rack
$279Add to cartOutcomeThe shopper sees why the current rack is incompatible and which model supports the e-bike's weight.
How BuyScout® starts helping
Connect
Install BuyScout®, connect Shopify, and activate the AI Store Agent. Core skills start working automatically.
Reads your store automatically
BuyScout® automatically reads product and store pages. Merchants can add store-specific context in BuyScout® Dashboard.
Optional customization
Optionally tailor discovery, recommendations, and tone in BuyScout® Dashboard.
Optional testing
Merchants can test common shopping journeys and optionally refine the relevant store page or BuyScout® Dashboard guidance.
Before and after BuyScout®
| Shopper moment | Before BuyScout® | With BuyScout® |
|---|---|---|
| Does not know where to start | Navigates alone | Gets a focused shortlist |
| Two products look alike | Compares long spec lists | Sees the relevant tradeoffs |
| A policy blocks checkout | Searches or leaves | Gets the published policy in context |
| Compatibility is hard to confirm | Cross-checks specifications alone | Gets a clear recommendation with the reason |
When this does not apply
- Store data is unreliable. BuyScout® depends on accurate product, inventory, and delivery information; it surfaces gaps instead of correcting source data.
- The storefront is broken. BuyScout® can guide the shopper but cannot repair browsing, checkout, or payment errors in the storefront.
- The purchase needs specialist judgment. Diagnosis, negotiation, and regulated advice need a qualified expert.
- Traffic quality is the problem. BuyScout® cannot compensate for poor targeting or weak product-market fit.
Frequently asked questions
BuyScout® talks with shoppers in real time, answers buying questions, compares options, and guides each person toward a confident purchase.
BuyScout® understands open-ended questions and adapts to product, policy, browsing, and cart context instead of sending shoppers through fixed flows.
BuyScout® can greet shoppers and use page, browsing, and cart context to offer timely help while purchase intent is active.
BuyScout® combines product data, availability, browsing behavior, cart context, and the shopper's stated needs to recommend the best fit and explain why.
BuyScout® compares catalog options and relevant public competitor information, then explains the differences that matter to the shopper's goal.
BuyScout® guides product discovery and purchase decisions before checkout, then answers usage and troubleshooting questions after the order is placed.
Free forever. Set up in 1 minute.
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Reduce cart abandonment
Resolve checkout hesitation while the shopper and cart are still active, instead of waiting until after the session ends to ask them back.
Learn more about Reduce cart abandonmentAutomate routine support
Resolve shopper questions automatically and keep repetitive requests out of the support queue.
Learn more about Automate routine support