Convert more visitors
Guide high-intent shoppers from product questions to a confident choice, so one unanswered question does not end an otherwise promising visit.
Learn more about Convert more visitorsUse case · Sales
Increase average order value
Build more complete orders with relevant upgrades, add-ons, bundles, and complementary products.
Free forever. Set up in 1 minute.
GDPR & AI Act compliant
5.0on
4.8on
4.8onBuyScout® AOV impact
- +19%Average order value lift among assisted orders
- 21%Shopper acceptance rate for relevant add-on recommendations
- +17%Increase in orders containing two or more products
Source: BuyScout® analysis of active client deployments
How does an AI Store Agent increase average order value?
BuyScout® connects the shopper's choice and goals with product relationships in the live catalog to recommend a relevant upgrade, compatible companion, or useful bundle before checkout.
The problem
Generic upsells miss the moment they become useful
Static carousels often recommend before the shopper's goal is clear. Post-purchase offers arrive after the shopper has already committed. Neither uses intent revealed in the live conversation.
That intent becomes actionable after the main product is chosen but before checkout: a missing component, compatible accessory, or meaningful upgrade.
BuyScout® uses that window to recommend only options that make the purchase more useful or complete.
- 7% → 21%
- Add-on acceptance: generic placement versus a relevant, conversation-timed suggestion
How BuyScout® works
Waits for the main choice
BuyScout® recognizes when the main choice is clear and introduces the next useful option at the right moment.
Finds the right companion
BuyScout® maps bundles, upgrades, add-ons, and complementary products across the live catalog.
Explains why it fits
BuyScout® connects the suggestion to the shopper's goal, explains the tradeoff, and keeps the budget in view.
See BuyScout® recommend the right upgrade and add-on
RidgeLine 50 Tent
$189Shopper:
Can two adults fit in RidgeLine 50?
BuyScout®: Comparing the tent dimensions
BuyScout®:
The RidgeLine 50 listing gives a 50-inch width but does not confirm that it is designed for two adults. RidgeLine 70 is documented for two adults and provides more room.
RidgeLine 70 Tent
$249Add to cartShopper:
Footprint included?
BuyScout®: Checking included and matching accessories
BuyScout®:
No—TrailGuard 70 Footprint is the matching add-on and is in stock.
TrailGuard 70 Footprint
$49Add to cartOutcomeThe shopper sees a relevant upgrade and matching footprint that would raise the product subtotal from $189 to $298 if selected.
How BuyScout® starts helping
Connect
Install BuyScout®, connect Shopify, and activate the AI Store Agent. Core skills start working automatically.
Reads your store automatically
BuyScout® automatically reads product and store pages and uses live catalog, cart, and product relationship data. Merchants can add store-specific merchandising context in BuyScout® Dashboard.
Optional customization
Optionally tune proactive recommendations, frequency, and messaging in BuyScout® Dashboard.
Optional testing
Merchants can test upgrades and add-ons and optionally refine the relevant store page or BuyScout® Dashboard guidance.
Before and after BuyScout®
| Shopper moment | Before BuyScout® | With BuyScout® |
|---|---|---|
| Main choice is unclear | Upsell interrupts discovery | Settles the main choice first |
| Required companion is missing | Shopper overlooks it | Explains what is needed and why |
| An upgrade may help | Pricier option lacks context | Explains the tradeoff |
| A useful companion completes the order | Add-on is hard to discover | Surfaces it at the right moment |
When this does not apply
- Product relationships are undocumented. BuyScout® reads public compatibility and included-item details from the relevant product page. Merchants can optionally add store-specific relationship guidance in BuyScout® Dashboard.
- Catalog data is unreliable. BuyScout® depends on accurate inventory and variant information and leaves uncertain options out of its suggestions.
- The cart is already complete. Extra recommendations would add no useful value.
- The add-on weakens the order. Products that reduce margin or increase service and return costs are not useful add-ons.
Frequently asked questions
BuyScout® increases average order value—the revenue earned per order—by recommending a relevant upgrade, add-on, or bundle after the main product choice is clear.
BuyScout® waits until the shopper's main need and purchase intent are clear, then introduces the next useful option before checkout.
BuyScout® connects the upgrade to the shopper's stated goal, highlights the meaningful difference, and makes the tradeoff easy to understand.
BuyScout® uses the live conversation, product choice, and cart context to explain a relevant suggestion rather than relying only on a static product list.
BuyScout® reads variants, included items, compatibility details, and catalog relationships before recommending a companion that fits the shopper's selection.
BuyScout® uses the shopper's stated budget, preferences, and cart context to compare relevant options and explain the tradeoffs.
Free forever. Set up in 1 minute.
Continue reading
Prevent avoidable returns
Avoidable returns often start with a missing answer. Guide the choice before checkout, correct the order before fulfillment, and troubleshoot after delivery.
Learn more about Prevent avoidable returnsAutomate routine support
Resolve shopper questions automatically and keep repetitive requests out of the support queue.
Learn more about Automate routine support